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About Us
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In 1998, East Coast Distributors of Virginia, then owned by Brian Smith, aquired Central Virginia Medical and with help from their father who had 30 years in the industry. Together they established the business as a leading local provider of sterilization equipment and services. Since then, the business has grown and expanded its capabilities and reach. Now called Auxo Medical, our company continues to focus on building relationships as well as reliable, efficient, high quality, low-cost solutions through remanufactured sterilizers with original OEM warranties and associated equipment.
Before and after a purchase, we work with each customer as an individual, defining needs first in order to provide reliable, high quality solutions. From pre-purchase consultations, through equipment definition, renovation, testing and installation, to post-purchase support and training and service, our customers can look forward to reduced costs and maximized reliability, efficiency and safety.
Our Core Values
Integrity & Professionalism
Auxo Medical values honesty and integrity above all else. We will treat customers and
employees with respect and professionalism at all times.
Customers
Our customers are our most important stakeholders in our business and the lifeblood of our business. Only by satisfying our customers first do we have the opportunity to satisfy the needs of our other stakeholders.
We have high standards and our goal is to sell the highest quality products and services we possibly can. We will strive to exceed our customer’s expectations and learn from or shortfalls. We will maintain outstanding customers relationships through honesty, commitment and quality.
Improvement and Innovation
We will strive to constantly improve. We will always question how we can do something better and will never be satisfied with the “We have always done it that way” answer. We see a huge difference between "good mistakes" (best effort, bad result) and "bad mistakes" (sloppiness or lack of effort).
Our employees will continually strive to improve their skills and the services they provide our customers and will expand their knowledge through regular on the job training and formal classroom training.
Empowering Work Environments
Our success is dependent upon the collective energy and intelligence of all of our Team Members. We strive to create a work environment where motivated Team Members can flourish and succeed to their highest potential. We appreciate effort and reward results.
Work is an important part of life, and it should be fun. Being a good businessperson does not mean being stuffy and boring. We will work hard, but laugh often.
Teamwork
The company can only meet its potential when it works as a team. We will not tolerate anything less than a total commitment to teamwork.
Safety
Nothing we do is worth risking the health or safety of any of our team members or customers.
We will strive to work safely and take the time to minimize any workplace hazards.
Wise Environmental Practices
We respect our environment and recycle, reuse, and reduce our waste wherever and whenever we can.
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